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Live Scan Frequently Asked Questions (FAQ)

What is Live Scan?

How can our agency buy a Live Scan and transmit the prints to VSP?

What are some considerations in buying a Live Scan system?

Which Live Scan vendors are certified in Virginia?

Which Live Scan systems are certified in Virginia?

How can we get Live Scan supplies?

Records or Jail Management Interface Questions (RMS/JMS)?

How do I contact Virginia State Police about Live Scan?

What is Live Scan?

Live Scan is an integrated booking system that electronically captures, prints and transmits fingerprints and data. Live Scan systems have several advantages over the traditional ink method:

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How can our agency buy a Live Scan and transmit the prints to VSP?

All agencies considering Live Scan transmission to VSP must follow these instructions for purchasing equipment.

For pricing information, please click here. If not requesting prices, please send an e-mail to VSP. For fastest turnaround, please leave the code in the subject line.

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What are some considerations in buying a Live Scan system?

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Which Live Scan vendors are certified in Virginia?

Live Scan systems are certified in Virginia by a team at State Police. The Live Scan must be FBI Appendix-F certified and pass tests at the Testing Lab at State Police for fingerprint quality, data quality, transmission completion and user friendliness. Eligible systems must complete tests in all types of Virginia Live Scan Transactions (including criminal, several versions of applicant, identification, sex offender and corrections) with no errors for 30 days in order to be certified in Virginia. Certification may be revoked should a system fail to perform in the tested manner and/or if the vendor fails to correct a significant problem within a reasonable amount of time.

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Systems currently certified in Virginia

If a system is not listed below, it is not certified in Virginia.  This official list is updated as systems become certified (or are no longer certified). Please check this list immediately before your agency procures a live scan system.

Vendor/Website System Notes
ID Networks IDS Live Scan system for criminal justice, corrections and civilian applicant agencies - PC & software (choice of fingerprint scanning device and camera - see below) Note: all components of the system will be ordered from* and installed by ID Networks. Please click here to request a price list. *If a CrossMatch deck is chosen, the deck will be ordered/purchased from CrossMatch.
CrossMatch CrossMatch Live Scan system for civilian APPLICANT or corrections agencies only - PC, software & CrossMatch deck below
CrossMatch ID-500 Fingerprint Scanner (with silicone pad only) fingerprint scanning device only (for use with IDS)
Identix TP3000 and TP3100 Fingerprint Scanner fingerprint scanning device only (for use with IDS)
Smiths-Heimann LS1/LITE-X and Lite Palm fingerprint scanning device only (for use with IDS)
Lexmark T630, T630d, T630n, T630dn, T640 Printer
Sony EVI series camera camera (for use with IDS) Note that the EVI series requires a video capture card for use with IDS - the camera and capture card are available from ID Networks and may be self-installed or vendor-installed. If purchased from ID Networks with a new Live Scan system, the camera and video card will be installed at the time IDS is installed.
Canon Powershot series camera camera (for use with IDS) The camera may be purchased from any vendor and self-installed or may be purchased from ID Networks and either self-installed or vendor-installed. If purchased with a new Live Scan system or prior to IDS installation, the camera will be installed at the time IDS is installed.

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How can we get Live Scan supplies?

Vendor Item Notes
CrossMatch Silicone pads See CrossMatch's website
  Cleaner 70-91% Isopropyl Alcohol, preferably 91% for quick evaporation is the recommended silicone pad cleaner. Can order from CrossMatch - see CrossMatch's website
  Wipes

Kimberly-Clark KimWipes EX-L - Product Code 34120 or 34155 (larger case size) Can order from CrossMatch - see CrossMatch's website

http://www.kcprofessional.com/main.asp?page=PRODUCT&PRDCODE=34120&PRDBUNDLE=21

  Sticky Tape

One can use packing tape instead of alcohol + wipes to clean the silicone pads (very effective) or purchase "cleaner pads" from CrossMatch - see CrossMatch's website

Identix Coated Platen Contact Identix at 800-932-0889 to order roll and plain platens. Platens that can be returned will result in a cost savings for a "recoated" platen. One spare platen for each roll and each plain platen should be kept on hand at all times.
  Cleaner Windex with Ammonia-D is the only approved platen cleaner.
  Wipes Low-lint cloths like Webril Handi-Pads (recommended) are available at local janitorial or art supply stores.
Lexmark Toner Cartridge High-yield "prebate" cartridges have the lowest cost-per-page. Use only Lexmark Brand cartridges - the Lexmark product/part number is on the cartridge in the printer (or use the printer model on the front of the printer) and can be ordered from a local office supply store. An extra toner should be kept on hand at all times.  Remanufactured toner cartridges are not be used.
Visionics PreScan pad

use to enhance print quality on Visionics' glass prism

http://www.identicatorinc.com/pindex.html - Choose Live-Scan accessories, then PreScan PS-30 pad.

http://shop.optemize.com/shop/merchant.mv?Screen=PROD&Store_Code=RedWop&Product_Code=IDNT-PS-30

  Cleaner Glass Plus is the only approved prism cleaner.
  Wipes

Kimberly-Clark EconoMizer Wipers - Product Code 05800 or 05812 - can be ordered from a local janitorial supply store.

5800: http://www.kcprofessional.com/main.asp?page=PRODUCT&PRDCODE=05800&PRDBUNDLE=97

5812: http://www.kcprofessional.com/main.asp?page=PRODUCT&PRDCODE=05812&PRDBUNDLE=97

All Cards See the VSP Live Scan User Policies and Procedures Manual or find the order forms here.

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Records or Jail Management Interface Questions (RMS/JMS)?

Records and Jail Management Systems can be interfaced to Live Scan. The agency would be responsible for contracting with their RMS/JMS and Live Scan vendors to accomplish this task in order to reduce data entry and time required to book an arrestee/inmate. Testing must be done prior to putting an RMS/JMS interface into production in coordination with the Virginia State Police. Please contact VSP for the most recent interface specification document

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How do I contact Virginia State Police about Live Scan?

For pricing information, please click here. If not requesting prices, please send an e-mail to Virginia State Police. For fastest turnaround, please leave the code in the subject line.

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